innovation Management Portfolio

IQVia:

DATA-DRIVEN RESEARCH

Evaluating key customer response to data driven innovation in preparation for an new product launch including drivers, barriers and key value proposition.

RHO:

A DIFFERENT KIND OF CRO

Creating the roadmap to help Rho become the employer of choice in CROs

VIDANT HEALTH:

RURAL HEALTH

Creating a national model for rural health and wellness by creating a premier, trusted academic health care delivery system for the benefit of the people of eastern North Carolina.

RED HAT:

LONG TAIL SUBSCRIPTION RENEWAL

Our objective was to answer the key question: Why was Red Hat losing subscription renewals among its long-tail customers. A comprehensive project helped Red Hat answer the question and increase retension.

PATIENT CENTERED MEDICAL HOMES:

THE 6 PERSONAS

What would happen if those with chronic diseases had a destination where all of their needs (mind, body and spirit) could be addressed under one roof? Via proprietary research, we have identified 6 personas that represent the chronically ill. Working with our health care clients, we are developing behavioral interventions to address the needs of this population.

PUBLIC TELEVISION:

FUTURES & OPPORTUNITIES

A complex question is answered: How should public television in North Carolina transform to become more relevant to an increasingly diverse population? Our research provides the answers and a pathway to success.

CONNECTED HEALTH:

USING TECHNOLOGY TO CREATE HEALTH BEHAVIORS THAT CHANGE THE LIVES OF THE CHRONICALLY ILL

Everyone is excited about connected health especially members of the business community. Our work ensures that consumers are equally engaged with programs and services that integrate technology and innovation across the entire health value chain.

CISCO:

THE INTERNET OF EVERYTHING CHANGES EVERYTHING

There are more things connected to the internet than there are people in the world. Our work ensures that these connected things create sustainable value in the healthcare, retail, manufacturing and financial services sectors.

GIVAUDAN:

CREATING THE HIGH PERFORMANCE ORGANIZATION

What does it take to be the best? How do companies out perform their competition day in and day out? We work with global organizations to optimize their strategies, leadership, talent, culture and market focus to become market leaders.

BETTER TOGETHER:

PEPSICO AND FRITO-LAY

Developed the “better together concept” that offered c-store customers the opportunity to purchase a beverage and a snack for one low price.

CISCO COLLABORATION:

WEBEX & YOU

WebEx is the most successful collaboration SaaS platform in the world. We create the global demand generation projects for the UC installed base of Cisco.

COCA-COLA:

HOME AS A REFRESHMENT STORE AND THE INVENTION OF THE FRIDGE PACK

Pioneering research that led to the development of the famous Coca-Cola fridge pack.

FISHER SNACKS:

FLAVOR INVESTIGATION

Snacking trends, flavor trends, and new ideas for products.

SYNGENTA GOLF:

WE RE-CONCEPTUALIZE THE FUTURE OF GOLF

What happens when a manufacturer of chemical products realizes it’s time to be customer-focused. We lead the project to turn ordinary products into extraordinary experiences.

PERRIGO DIABETES CARE:

PANEL RESEARCH LEADS TO INNOVATIVE NEW PRODUCTS FOR THOSE WITH DIABETES

We turned an opt-in panel into a dynamic force for innovative new ideas and services in the OTC and pharma worlds.

UNC HEALTH CARE:

REFERRING PHYSICIANS INSIGHTS

We helped identify referral patterns for one of the country’s largest healthcare systems.

SUNBRELLA AWNINGS:

NOT YOUR GRANDMOTHER'S AWNING

We did the research to learn what it takes to re-position stodgy, old-fashioned awnings into modern necessities. The result? Increased market penetration and a bold new category positioning.

SYNGENTA PPM:

MARKET ENTRY STRATEGY FOR BRAZIL

Helping identify the key factors that impact customer interest and adoption in the world’s most dynamic PPM market.

CISCO WEBEX:

LOYALTY HAS ITS PRIVILEGES

Identifying the factors that create and maintain loyalty and creating personas that help the sales team more successful.

INTERNATIONAL TOOL WORKS:

HOOKED ON INNOVATION

Identifying new innovations and opportunities in the world of home improvement.

INTERNATIONAL TOOL WORKS:

GARAGE STORAGE INNOVATION

Identifying what it takes to help consumers organize their garages while providing the value they seek.

AMCOL:

THE INNOVATION CENTER

Helping identify the key factors for successful end-to-end innovation and creating the company’s first innovation center.

CAN AM CARE:

HUGO THE FIRST ROLLING WALKER WITH PERSONALITY

When seniors need a little help, Hugo is there with affordable prices, mass retail availability, and innovative new designs.

ORGANIC AVENUE:

LOVE IN A BOTTLE

Soon to be a national phenomena — fresh pressed juices that are store delivered daily, produced in certified organic facilities under the watchful eye of owners that live the lifestyle.

COCA-COLA NEW YORK:

1 LITER REVOLUTION

Helping to introduce New Yorker’s to a size that fits their lifestyle (and refrigerators) and taste.

QUAKER CHEWY:

INNOVATIVE NEW WAYS TO SNACK

We brought together consumers, product designers, nutritionists and researchers and created innovative new flavors and snacks.

FISHER:

SNACK LABORATORY

In our innovative research laboratory, we encouraged out of the box thinking, with consumers and professionals working together to create the future of snacking.

UNC HEALTHCARE BRANDING:

Helping develop the future of the UNC Healthcare system brand identity, positioning and communications strategy.

SYNGENTA FORESTRY:

MARKET ENTRY STRATEGY CHINA

Helping the global agricultural science leader identify market entry opportunities in China.

MOTHER'S COOKIES:

EVERYDAY VALUE

Helping Frito-Lay understand the Mother’s Cookies opportunity and creating new value via packaging communication and brand esteem.

CHURCH & DWIGHT:

CREST SPINBRUSH REBRANDING

Helping C&D transition the Crest equity to Arm & Hammer.

GUM SUNSTAR:

LAUNCHING THE FIRST PROBIOTIC FOR THE MOUTH

Helping GUM conceptualize, develop and test market the world’s first oral care probiotic.

FIRST ALERT:

THE FIRST INTUITIVE FIRE EXTINGUISHER

Creating the first real innovation in home fire extinguishers — TUNDRA — a fire extinguisher that’s actually easy to use.

THOUGHT LEADERSHIP:

WOMEN AND ALTERNATIVE BIRTH OPTIONS

Discovering for a major manufacturer of women’s care products what the future of birth looks like.

BRAND RECONSIDERATION:

WHY BIG BRANDS NEED TO FAIL

Discovering why big brands sometimes need to fail to be noticed.

GATORADE:

BEFORE, DURING AND AFTER

A new way to think about an iconic refreshment.

THOUGHT LEADERSHIP:

THE NEW MARKETING DEPARTMENT

Integrating a cross-functional team across brands and institution.

THOUGHT LEADERSHIP:

CREATING THE INNOVATION CENTER

Creating the capacity to innovate in organizations where culture gets in the way.

COKE:

PACKAGING HORIZONS

Working across the supply chain and Innovating across the beverage portfolio to create unique packaging experiences for the flagship brand.

MCDONALDS:

MENU BOARD INNOVATION

What’s on the menu? Innovation that increases sales, decreases confusion and speeds up the process.

HILTON:

CONCEIVING A LOBBY THAT DOES DOUBLE DUTY

Creating the lobby of the future that moves seamlessly from day to dark–from work to play.

FIRST ALERT:

THE SMOKE ALARM OF THE FUTURE, TODAY

Uncovering the insights that lead to the first real upgrade of the smoke alarm in over 20 years.

GLEN RAVEN:

A NEW SUNBRELLA IDENTITY

Helping the business leadership create an updated, more contemporary brand expression.

THOUGHT LEADERSHIP:

INCREMENTAL INNOVATION

Helping to identify quick wins while nurturing disruptive opportunities.

MAKERS MARK:

WHISKEY INNOVATION

Helping to understand how a Kentucky Bourbon can expand is base of drinkers via innovation.

COCA-COLA:

GLOBAL PACKAGE INNOVATION

World-wide investigation of packaging innovations leading to the development of novel new sizes and configurations.

7-11:

FRESH FOODS AND BEVERAGES

Helping to create innovative approach to fresh foods and combining it with beverage choice at 7-11.

SYNGENTA:

IDENTIFYING THE CONSUMER MARKET FOR LAWN INNOVATION

What do consumers want and need to maintain their lawns and be the envy of the neighborhood? We know.

THOUGHT LEADERSHIP:

PERSONAS

We clearly show how personas are different from segmentation and help Demand Generation leaders use tools to create profiles that define the market.

CISCO:

COLLABORATION EVENTS

Helping to create compelling stories leading to increased participation and engagement.

COVER GIRL COLOR:

INNOVATIONS IN COLOR COSMETICS

Creating the first line of color cosmetics for Cover Girl.

NAVY:

COVER GIRLS FIRST FRAGRANCE

Conceptualizing, creating, formulating and positioning the first fragrance from Cover Girl.

DIABETES NUTRITION:

NUTRITIONAL BEVERAGES FOR DIABETICS

Creating the understanding and capacity to change consumer behaviors via new forms of nutritional supplements.